Frequently Asked Questions
Have questions? We've got answers. If you can't find what you're looking for, feel free to contact us.
Ordering
How do I place an order?
To place an order, simply browse our collection, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information.
Can I cancel or modify my order?
Orders can be cancelled or modified within 12 hours of placement. Please contact our support team immediately if you need to make changes.
Shipping & Delivery
How long does delivery take?
Standard delivery within the UAE takes 2-4 business days. International shipping typically takes 7-14 business days.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.
Products & Sizing
How do I know my size?
We provide a detailed size guide for all our products. You can find the 'Size Chart' link on each product page to help you choose the best fit.
Are the colors on the website accurate?
We make every effort to display the colors of our products as accurately as possible. However, actual colors may vary slightly depending on your monitor settings.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, as well as Cash on Delivery (COD) for orders within the UAE.